Privacy Policy

1. Introduction

At Kiarah Artificial Intelligence (KAI), we value and protect the privacy of our users. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to safeguard your data.

2. Information Collection

Personal Information
When you use our platform, we may collect personal information that can identify or contact you. This may include your name, email address, and other relevant details you provide.

Property Documents
Users may upload property inspection reports and related documents to our platform. These files may contain sensitive or personal information depending on their content.

Usage Information
We may collect information about how our platform is accessed and used. This can include details such as IP address, browser type, pages visited, and other technical data that helps us improve performance and user experience.

3. Use of Information

We use the information we collect for the following purposes:
To provide, operate, and maintain our services.
To improve functionality and enhance the overall user experience.
To communicate important updates, service-related information, promotions, and other relevant announcements.
For research and development to improve and expand our platform and features.

4. Data Storage and Security

Data Storage
We store data using secure and reliable storage systems. Information is retained for as long as necessary to fulfill service obligations and comply with applicable legal requirements.
Data Security
We implement appropriate technical and organizational safeguards to protect your information. This includes industry standard security measures designed to prevent unauthorized access, modification, disclosure, or loss of data.

5. Data Sharing and Disclosure

Third Party Service Providers
We may engage trusted third party service providers to support the operation of our platform. These providers may access personal information only to perform specific services on our behalf and are required to keep the information confidential and use it solely for authorized purposes.
Anonymous Data
We may use aggregated or anonymized data for research, analytics, and platform improvement. Such data cannot be used to identify individual users.
Legal Requirements
We may share or disclose personal information when required by law or in response to valid legal requests from authorized authorities.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve platform performance and enhance user experience. Users can manage or disable cookies through their browser settings. However, limiting cookies may impact certain features or functionality of the service.

7. User Rights

Access
Users may request access to the personal data we store about them.
Correction
Users have the right to request updates or corrections to inaccurate or incomplete information.
Deletion
Users may request deletion of their personal data in accordance with applicable laws and permitted conditions.
Restriction
Users may request limitations on how their personal data is processed.

8. Data Retention

We retain user data for as long as it is necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our policies. When data is no longer needed for these purposes, it is securely deleted or anonymized.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Significant changes will be communicated to users as appropriate. We encourage users to review this policy periodically to stay informed about how their information is handled.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at help@kiarahrealty.com for assistance.